Mix and Match

Shipping policy

We are committed to delivering your orders safely and efficiently across Pakistan. Please read our shipping policy carefully before placing an order.

Order Processing Time

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During high-demand periods, processing may take slightly longer.

Delivery Time

Estimated delivery times across Pakistan:

  • Major Cities: 2–5 business days
  • Remote Areas: 4–8 business days

Delivery times may vary due to weather conditions, courier delays, public holidays, or operational issues.

Shipping Charges

  • Shipping charges are calculated at checkout.
  • We may offer free shipping promotions on selected products or order values.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) service in most areas of Pakistan.

Please ensure:

  • Correct contact information is provided.
  • Someone is available to receive the parcel.

Order Tracking

Once your order is shipped, tracking details will be shared via:

  • SMS
  • Email
  • WhatsApp (if applicable)

Failed Deliveries

Orders may be canceled if:

  • Customer is unreachable
  • Incorrect address is provided
  • Parcel is refused upon delivery

Repeated failed orders may result in future order restrictions.

Damaged or Missing Items

If your parcel arrives damaged or incomplete, contact us within 24 hours of delivery with:

  • Order number
  • Parcel images
  • Product images

Our support team will review and assist accordingly.

International Shipping

Currently, we only ship within Pakistan unless stated otherwise.

Contact Us

For shipping-related questions, contact us:

rajaromanali87@gmail.com